🇫🇷 E-commerce disputes · consumers · France

Your consumer rights, structured, dated and defended.

Undelivered parcel, refused refund, disputed warranty: ClaimyGuard builds your case file — verified facts, timestamped evidence, deadlines computed to the day.

Tamper-proof evidence

— every item is hashed and timestamped on intake.

Exact deadlines

— business days, public holidays, weekends: computed by a deterministic engine, never guessed.

Full traceability

— every decision can be reconstructed: sources, facts, rules, dates.

You stay in control

— no external action without your explicit authorisation.

The method

A four-step method

Every case file follows the same verifiable path, from finding to resolution.

01

Tell the story

Order, seller, issue: the case file is created and given a unique identity.

02

Upload your evidence

Invoices, exchanges, proof of delivery: hashed, dated, filed as facts.

03

Legal qualification

The applicable rules are resolved as of the date of the facts, sourced and verified.

04

Authorised action

A documented claim is prepared — sent only with your approval.

The guarantees

What makes us different

Not a black box: a system where every conclusion traces back to its source.

Facts ≠ opinions

Your statements, extracted documents and inferences are distinguished by status. Contradictions are flagged, never arbitrarily settled.

The timeline of law

Law evolves; our rules carry their validity period. An expired rule never grounds a conclusion.

Your data isolated

Your case files are visible to you alone. Documents are processed as data, never as instructions.

Complete audit trail

Every action leaves a chained, verifiable record: who, what, when, on what basis.

Status

Service status

We build ClaimyGuard openly and honestly.

Infrastructure online — case files opening very soon

Legal information, not legal advice. ClaimyGuard is a document automation and information tool. It does not replace a lawyer; acts reserved by law are flagged and entrusted to professionals. Under production rollout: no real case data is processed at this time.

Your disputes

Three disputes, one verified method

ClaimyGuard applies the French consumer code to your dates: computed deadlines, drafted letters, articles verified on Légifrance.